-
Exceptional Customer Service
- Ability to communicate and work effectively with people of varying backgrounds, health care professionals and support staff at all levels.
- Must have respect and regard for the dignity of all patients and their families / caregivers.
- EHR Inbox Management
- Process inbox messages in a timely manner
-
Phone Messages / Telephone Encounters
- Return messages and relay pertinent information in a timely manner to patients or other entities as needed.
-
Visit Preparation
- Preparing patients for medical procedures and assist with procedures.
- Cleaning and Sanitizing rooms after each patient
-
Patient Care within Scope of Practice
- Conduct a comprehensive assessment of the patient’s health and psychosocial needs and develop a treatment plan collaboratively with the patient (and family or caregiver) and health care team.
- Record all interventions – phone, email, in-person – in patient chart. Compile and produce reports on service delivery and outcomes.
- Work with RN Care Team Director and Clinical Operations Director to obtain data needed for outcome measurement reporting.
- Report patient progress in patient files and to medical staff.
- Perform basic laboratory and point of care testing.
- Maintain patient’s medical records.
- Work with provider(s) to send medication refills to appropriate pharmacy.
- Work with patients - new-born to geriatric, women’s health, OB, immunizations, and more
- Communicate relevant information to the various departments to maintain continuity of care.
- Stay up to date with immunization changes
- able to obtain Vital Signs (Manually Blood Pressure)
- Able to obtain Screenings/Measurements
- Provide Patient Education as needed
-
Knowledge and Experience:
- High level of problem solving and critical thinking skills.
- Excellent computer skills required for internal communications.
- Ability to work independently as well as part of a team.
- Respect for all others; seeing value in all people
- Ability to work closely and collaboratively with team members
- Positive attitude
- Performs all duties in an independent manner with minimal supervision and directions, shows initiative
- Must be able to work as a member of a team and promote teamwork with other staff members
- Works well with supervisor and all others in positions of authority
- Consistently shows ability to recognize and manage priorities
- Has the ability to manage multiple projects to conclusion
- A high degree of personal and professional discretion and integrity
- Excellent interpersonal and conflict resolution skills
- Must possess attention to detail and problem-solving skills
- Strong supervisory & leadership skills
- Self-starter
- Maintains a well-groomed appearance
- Maintains a well-kept work area
- Excellent verbal and written communication skills
- Excellent organizational skills
- Excellent time management skills
- Strong analytical and problem-solving skills
The Good Shepherd Community Clinic, Inc. is building healthy people through whole-patient wellness and trauma informed care. Our proactive focus and integrated approach to caring for the whole person allows the GSCC to provide quality and affordable health, dental, and pharmaceutical care to thousands of patients each year without regard for socio-economic or insurance status. Good Shepherd team members are passionate about making a difference in our patients lives. We are a driven, focused, innovative, hardworking, respectful team that are focused on working as one to improve the lives of our patients.
Mission:
The Good Shepherd Community Clinic, Inc. exists so that the working poor and others who lack healthcare access receive quality care and improved health outcomes.
Vision: To build healthy people
We achieve this by teaching whole-person wellness to improve health outcomes, administering trauma informed care, to identify and address behaviors that lead to poor health outcomes, providing remarkable patient services because everyone deserves to be treated with kindness and respect, committing to intentional personal development because self-awareness helps to determine purpose and making wise financial decisions, operational, and personnel decisions because being a good steward of resources is essential.
Values:
- (Agape) Love
- Respect
- Resilience
- Fight
- Flexibility
(if you already have a resume on Indeed)
Or apply here.
![Sock wars!](https://d2zpdrfrohaf9r.cloudfront.net/system/company_photos/693184/large/Sock_Wars_Winners.jpg)
![](https://d2zpdrfrohaf9r.cloudfront.net/system/company_photos/693185/large/Work_With_Us.jpg)
![Mascot w/Baby](https://d2zpdrfrohaf9r.cloudfront.net/system/company_photos/610447/large/Good_Shep-DSC_6397.jpg)
![Team Member](https://d2zpdrfrohaf9r.cloudfront.net/system/company_photos/610448/large/Good_Shep-DSC_3300.jpg)
![Wellness Wheel](https://d2zpdrfrohaf9r.cloudfront.net/system/company_photos/610445/large/Good_Shep-Wellness_Wheel.jpg)
![](https://d2zpdrfrohaf9r.cloudfront.net/system/company_photos/693186/large/Work_With_Us_%282%29.jpg)