About Us: At The Good Shepherd, our mission is to Transform Healthcare Delivery, and our vision is "Empowering Wellbeing." We are dedicated to providing compassionate, coordinated, and culturally competent healthcare. If you share our commitment to enhancing patient outcomes and empowering individuals, we’d love to have you join our team.

Why Work With Us:

Collaborative Healthcare Teams: Work alongside skilled professionals in a supportive environment, ensuring every patient has a positive experience from the moment they walk in.
Patient-Focused Care: Play a key role in making sure each patient receives personalized attention and assistance, from accurate information entry to interpreting services.
Community Impact: Help make a difference in the lives of our patients by guiding them through financial barriers and connecting them with necessary healthcare resources.
Leadership Growth: Recognize and reach your potential! Leadership development isn't just an opportunity, it's our superpower.

Your Role: As a Bilingual Spanish Front Desk Representative at the Good Shepherd, you will be the first point of contact for our patients. Your responsibilities will include:

Welcoming Patients: Greet patients and guests in a friendly, professional manner, ensuring a positive start to their visit.
Patient Registration: Accurately enter, update, and maintain patient information in the electronic health record (EHR).
Appointment Scheduling: Schedule appointments for the medical team, notify them of patient arrivals, and manage any delays.
Interpreting Services: Provide professional on-site Spanish interpreting services for patients, ensuring clear communication between patients and healthcare providers.

What We’re Looking For:

Skills: Strong computer skills and the ability to manage multiple tasks in a fast-paced environment. Bilingual in English and Spanish, with excellent communication skills in both languages.
Attributes: A self-starter with a high degree of personal and professional integrity, mature problem-solving skills, and the ability to act quickly while maintaining exceptional customer service.

Perks & Benefits:

Work-Life Balance: Enjoy a fulfilling career with a balanced work schedule that values your personal time.
Comprehensive Benefits: Access to health insurance, paid time off, and professional development opportunities.
Meaningful Impact: Contribute to a mission-driven organization that is dedicated to improving community health.

Compensation: $15.00 - $19.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Good Shepherd Community Clinic, Inc. has grown from the original Tuesday night volunteer clinic in a small rental house only treating 85 patients, to a full-time, comprehensive Community Health Center caring for more than 9,600 medical and dental patients.

Today, our vision is to transform healthcare delivery by empowering each other, inspiring change, and building healthy people. The GSCC Team is committed to promoting patient wellness with an emphasis on prevention as well as education on important health factors like nutrition, disease self-management and physical activity. Evidence of this commitment to "build healthy people" can be seen in the way we practice.

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Team Member Benefits

Paid Time Off

144 Hours (Hourly) | 189 Hours (Salaried) | 10 Paid Holidays

Schedule

1.5 Hour Lunch Break | M-F or M-Th Schedules | 1/2 Day Friday

Loan Repayment

National Health Service Corps (NHSC) Loan Repayment Program for Qualified Team Members.

Retirement Fund

GSCC Automatically Contributes 2% Per Paycheck. Even if You Don't!

Insurance

GSCC Covers: 100% of Team Member's BCBS Plan (Silver) 75% of Team Member's Dental/Vision

Additional Insurance

$30,000 in Life Insurance Provided for the Team Member | Long-Term Disability | Federal Malpractice for Providers

Bilingual Spanish Front Office Receptionist

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Team Member Benefits