Benefits:
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Title: Chief of Staff / Project Manager
Location: Good Shepherd Community Clinic, Inc.
Reports to: Chief Executive Officer (CEO)
Mission: The GSCC exists so that the working poor and others who lack healthcare access receive quality care and improved health outcomes.
Vision: Empowering Well-Being
Core Values: Love, Respect, Fight, Resilience and Flexibility
Position Overview:
The Project Manager / Chief of Staff will play a critical role in driving strategic initiatives, streamlining internal processes, and supporting the CEO in achieving organizational goals. This position acts as a bridge between the executive team and various departments, facilitating communication, tracking progress, and managing key projects to ensure alignment with the GSCC’s mission to provide high-quality, accessible healthcare.
Key Responsibilities:
Project Management and Strategic Planning
- Lead and oversee organizational projects from conception through completion, ensuring adherence to timelines, budgets, and quality standards.
- Support the CEO in developing and executing strategic plans, prioritizing initiatives that align with the GSCC’s mission and goals.
- Monitor and report on key performance indicators (KPIs), working with department heads to ensure alignment with annual strategic objectives.
- Develop, implement, and maintain project management tools and templates to streamline processes and optimize efficiency.
Operational Oversight and Process Improvement
- Collaborate with cross-functional teams to identify operational bottlenecks and implement solutions for continuous improvement.
- Coordinate regular status meetings with the executive team and department leaders to facilitate communication, problem-solving, and alignment across all functions.
- Facilitate the execution of the CEO’s initiatives and directives, ensuring actions and outcomes are tracked and followed up on.
Executive Support and Communication
- Serve as a trusted advisor to the CEO, providing support in decision-making and prioritizing activities for maximum impact.
- Manage the CEO’s agenda, assisting in preparation for meetings, presentations, and internal or external communications.
- Prepare executive summaries, reports, and presentations, distilling complex information into actionable insights for the CEO and Board of Directors.
Board and Stakeholder Engagement
- Coordinate and support Board meetings, preparing materials, agenda items, and follow-up documentation as needed.
- Act as a liaison between the executive team, Board members, and key stakeholders, ensuring clear, timely communication and fostering positive relationships.
- Support community engagement and partnership initiatives as needed to advance organizational goals.
Risk Management and Compliance
- Partner with the Compliance and Quality team to monitor and address organizational risks, ensuring adherence to all regulatory and grant requirements.
- Oversee compliance with internal policies and procedures, implementing changes or improvements to promote efficiency and mitigate risk.
Leadership Development and Workforce Support
- Assist in the development and implementation of leadership training programs for emerging leaders and middle management.
- Work closely with Human Resources and other departments to enhance employee engagement and support professional development initiatives.
Qualifications:
- Education: Bachelor’s degree required, Master’s degree in Healthcare Administration, Public Health, Business, or a related field preferred.
- Experience: Minimum of 5 years in project management, healthcare administration, or a related field; prior experience in an FQHC or healthcare setting strongly preferred.
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Skills:
- Strong project management skills, including proficiency with project management tools (e.g., Monday, Asana, Microsoft Project, etc.).
- Excellent communication and interpersonal skills, with the ability to build relationships at all organizational levels.
- Proven ability to drive strategic initiatives, manage multiple projects, and meet deadlines.
- High level of discretion, judgment, and the ability to handle confidential information.
- Strong analytical and problem-solving abilities, with a focus on results and attention to detail.
- Leadership skills, with demonstrated experience in coaching and developing teams.
Work Environment:
This position operates in a fast-paced environment that requires adaptability and a proactive approach. Occasional evening or weekend work may be required, especially during critical project phases or organizational events.
This position operates in a fast-paced environment that requires adaptability and a proactive approach. Occasional evening or weekend work may be required, especially during critical project phases or organizational events.
Compensation: $65,000.00 - $75,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Good Shepherd Community Clinic, Inc. has grown from the original Tuesday night volunteer clinic in a small rental house only treating 85 patients, to a full-time, comprehensive Community Health Center caring for more than 9,600 medical and dental patients.
Today, our vision is to transform healthcare delivery by empowering each other, inspiring change, and building healthy people. The GSCC Team is committed to promoting patient wellness with an emphasis on prevention as well as education on important health factors like nutrition, disease self-management and physical activity. Evidence of this commitment to "build healthy people" can be seen in the way we practice.
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Paid Time Off
144 Hours (Hourly) | 189 Hours (Salaried) | 10 Paid Holidays
Schedule
1.5 Hour Lunch Break | M-F or M-Th Schedules | 1/2 Day Friday
Loan Repayment
National Health Service Corps (NHSC) Loan Repayment Program for Qualified Team Members.
Retirement Fund
GSCC Automatically Contributes 2% Per Paycheck.
Even if You Don't!
Insurance
GSCC Covers:
100% of Team Member's BCBS Plan (Silver)
75% of Team Member's Dental/Vision
Additional Insurance
$30,000 in Life Insurance Provided for the Team Member | Long-Term Disability | Federal Malpractice for Providers