Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

About Us: At The Good Shepherd, our mission is to Transform Healthcare Delivery, and our vision is "Empowering Wellbeing." We are dedicated to providing compassionate, coordinated, and culturally competent healthcare. If you share our commitment to enhancing patient outcomes and empowering individuals, we’d love to have you join our team.

Why Work With Us:

Collaborative Healthcare Teams: Work alongside skilled professionals in a supportive environment, ensuring every patient has a positive experience from the moment they walk in.
Patient-Focused Care: Play a key role in making sure each patient receives personalized attention and assistance, from accurate information entry to interpreting services.
Community Impact: Help make a difference in the lives of our patients by guiding them through financial barriers and connecting them with necessary healthcare resources.
Leadership Growth: Recognize and reach your potential! Leadership development isn't just an opportunity, it's our superpower.

Your Role: As a Patient Access Specialist at The Good Shepherd, you are the gateway to compassionate, high-quality care. You’ll ensure every patient’s journey begins with clarity, support, and a welcoming experience. Duties will include:

Welcoming Patients: Greet patients and guests in a friendly, professional manner, ensuring a positive start to their visit.
New Patient Intake: Enter, correct and maintain important patient information in EMR by obtaining, recording and updating personal and financial information on patients when changes are necessary.
Sliding Fee Discount Eligibility: Collect financial documents and assign appropriate slide in EHR for patients who qualify.

What We’re Looking For:

Skills
- Strong computer proficiency and the ability to manage multiple tasks in a fast-paced environment.
- Excellent communication skills; bilingual in English and Spanish is a strong plus.
- Familiarity with Electronic Health Records (EHR) is a plus.
Attributes
- A self-starter with high personal and professional integrity.
- Strong problem-solving skills and the ability to act quickly while maintaining exceptional customer service.
- Detail-oriented, compassionate, and team-driven.

Perks & Benefits:

Work-Life Balance: Enjoy a fulfilling career with a balanced work schedule that values your personal time.
Comprehensive Benefits: Access to health insurance, paid time off, and professional development opportunities.
Meaningful Impact: Contribute to a mission-driven organization that is dedicated to improving community health.

Compensation: $17.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Good Shepherd Community Clinic, Inc. has grown from the original Tuesday night volunteer clinic in a small rental house only treating 85 patients, to a full-time, comprehensive Community Health Center caring for more than 9,600 medical and dental patients.

Today, our vision is to transform healthcare delivery by empowering each other, inspiring change, and building healthy people. The GSCC Team is committed to promoting patient wellness with an emphasis on prevention as well as education on important health factors like nutrition, disease self-management and physical activity. Evidence of this commitment to "build healthy people" can be seen in the way we practice.

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Our organization complies with federal regulations and does not permit the use of marijuana, including medical marijuana, as a condition of employment. Employees are also required to submit to pre-employment and random drug screenings. Do you agree to these employment requirements?*

Can you describe your experience working at a front desk, receptionist role, or in a similar customer-facing environment?*

This role requires a high level of attention to detail. Can you describe a time when your accuracy helped prevent an error or improved a process?*

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You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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Team Member Benefits

Paid Time Off

144 Hours (Hourly) | 189 Hours (Salaried) | 10 Paid Holidays

Schedule

1.5 Hour Lunch Break | M-F or M-Th Schedules | 1/2 Day Friday

Loan Repayment

National Health Service Corps (NHSC) Loan Repayment Program for Qualified Team Members.

Retirement Fund

GSCC Automatically Contributes 2% Per Paycheck. Even if You Don't!

Insurance

GSCC Covers: 100% of Team Member's BCBS Plan (Silver) 75% of Team Member's Dental/Vision

Additional Insurance

$30,000 in Life Insurance Provided for the Team Member | Long-Term Disability | Federal Malpractice for Providers