RN Care Manager

About Good Shepherd Community Clinic, Inc.:
At Good Shepherd Community Clinic, we believe healthcare works best when it is rooted in real relationships. Our journey began with a simple, powerful idea: everyone in our community deserves access to quality, compassionate care—and that idea remains central to who we are today.

RN Care Manager Overview:

As an RN Care Manager at Good Shepherd Community Clinic, you’ll help patients navigate the parts of healthcare that can be difficult to manage on their own. You’ll work with patients over time, using your clinical knowledge to assess their health, understand the challenges they are facing, and help them take the next steps in their care. You’ll develop meaningful relationships with patients as you provide ongoing support, working closely with our providers and care team to help patients understand their care and navigate their health needs.

What You'll Do:

Assess patients’ needs: Evaluate each patient’s health and unique circumstances, develop and monitor individualized care plans, and coordinate appropriate services.
Provide clinical education and guidance: Educate patients on their health conditions, medications, treatment plans, and self-management strategies to help them manage their health effectively.
Coordinate transitions of care: Support patients following hospital or emergency department visits by completing medication reconciliation, coordinating with teams and specialists, and arranging follow-up care and referrals.
Build relationships over time: Develop meaningful relationships with patients, understand their individual circumstances and challenges, and provide consistent support as they work toward their health goals.
Advocate for patient needs: Identify needs and barriers that may affect a patient’s care and regularly communicate progress to the care team while ensuring care strategies remain aligned across the team.
Monitor patient progress: Use care pathways and tools to guide interventions, document care management activities, and track patient progress and outcomes in the EHR.

What We’re Looking For:

Strong clinical judgment and care planning skills.
Clear, compassionate communication, including the ability to navigate sensitive or emotionally complex situations.
Proficiency with EHR systems and care management tools.
Understanding of social determinants of health and their impact on access to care.

Education & Experience:

Associate or bachelor’s degree in nursing from an accredited program.
Current, unrestricted Oklahoma RN license in good standing.

Preferred:

Minimum three (3) years of clinical nursing experience with preference for case management, ambulatory or chronic care.
Experience in a community health center, FQHC, PCMH, public health setting, or similar environment.
Case management certification, such as Certified Case Manager (CCM) or Accredited Case Manager (ACM), or a similarly recognized case management credential.

Why Join Good Shepherd?

The work we do is important, but so is the life you have outside of work. We want our team to feel proud of what they do here and still have time for the people and moments that matter to them. That’s why GSCC operates on a 34‑hour, Monday–Thursday workweek. We also offer benefits and opportunities for growth that support you throughout your career.

Benefits include:

34‑hour workweek, Monday–Thursday
Medical, dental, and vision insurance
FSA and HSA options
Retirement savings
Generous PTO
Tuition assistance
Wellness resources
Pet insurance

EEO Statement:

We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to craft and maintain an environment that respects diverse traditions, heritages, and experiences. Good Shepherd Community Clinic, Inc., is an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions) sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Disclaimer:

The above-noted job advertisement is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the positions.

Compensation: $65,000.00 - $85,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Good Shepherd Community Clinic, Inc. has grown from the original Tuesday night volunteer clinic in a small rental house only treating 85 patients, to a full-time, comprehensive Community Health Center caring for more than 9,600 medical and dental patients. Today, our Vision is to "Show the world what care should feel like."

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Do you have experience in case management, care management, ambulatory care, chronic care management, or a similar care coordination role? *

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Have you worked in a community health center, FQHC, public health clinic, or similar setting?*

Do you have experience using an EHR to document patient assessments, care plans, care coordination, and patient outcomes? *

This position involves working with patients who may have significant barriers to care, including difficulty accessing medications, transportation, follow-up care, or other health related resources. Which best describes your experience?*

A patient with multiple chronic conditions has recently been discharged from the hospital, has several medication changes, and has missed previous follow-up appointments. What would be your priorities when contacting and assessing the patient?*

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Future Opening: RN Care Manager

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